Privacy policy

Perfecto. Este documento es la Política de Privacidad genérica. Para una aplicación de iglesia como Alfa & Omega, conviene simplificarla y adaptarla a la realidad de la app.

PRIVACY POLICY – ALFA & OMEGA APP

Last Updated: June 2026

1. Introduction

Iglesia Cristiana Alfa & Omega is committed to protecting the privacy and personal information of all users of the Alfa & Omega App.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our application and related services.

By using the Alfa & Omega App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Depending on how you use the application, we may collect the following information:

Personal Information

Full name
Email address
Phone number (if provided)
Profile photo (if uploaded)
Prayer requests submitted through the app
Event registration information
Messages sent through contact forms

Device Information

To improve application performance, we may collect:

Device type
Operating system version
Application version
Preferred language
Anonymous diagnostic data
Anonymous crash reports

Location Information

The application may collect approximate location information if permission is granted by the user and if required for specific features.

Location services can be disabled at any time through your device settings.

3. How We Use Your Information

We use collected information to:

Provide access to application services.
Manage user accounts.
Respond to prayer requests and inquiries.
Register users for church events and activities.
Improve application functionality and performance.
Send notifications related to church activities, events, and announcements.
Maintain the security of the platform.

We do not sell personal information to third parties.

4. Prayer Requests and Submitted Content

Users may voluntarily submit:

Prayer requests
Testimonials
Comments
Messages
Event registrations

By submitting content, users authorize Iglesia Cristiana Alfa & Omega to process such information solely for ministry, communication, and administrative purposes.

Sensitive prayer requests are treated with discretion and confidentiality.

5. Information Sharing

We do not sell, rent, or trade personal information.

Information may only be shared:

When required by law.
To protect legal rights.
With trusted technology providers necessary to operate the application.
When explicitly authorized by the user.

6. Third-Party Services

The Alfa & Omega App may use third-party services that collect limited information necessary for operation, including:

Google Firebase
Google Play Services
Apple Services (iOS devices)
Push Notification Services

These services operate under their own privacy policies.

7. Data Security

We implement reasonable technical and organizational measures to protect personal information against:

Unauthorized access
Loss of information
Misuse
Alteration
Disclosure

Although we strive to protect your information, no method of transmission over the Internet can be guaranteed to be completely secure.

8. Data Retention

Personal information is retained only for as long as necessary to:

Provide requested services.
Comply with legal obligations.
Resolve disputes.
Maintain church administrative records.

When information is no longer required, it will be securely deleted or anonymized.

9. Children's Privacy

The Alfa & Omega App may be used by minors under the supervision of parents, guardians, or authorized representatives.

We do not knowingly collect personal information from children without appropriate consent when required by applicable law.

Parents or guardians may contact us to request the review or deletion of a child's information.

10. User Rights

Users may request:

Access to their personal information.
Correction of inaccurate information.
Deletion of personal data where legally applicable.
Withdrawal of consent for certain data processing activities.

Requests may be submitted using the contact information provided below.

11. Cookies and Similar Technologies

If the application or related website uses cookies, they may be used to:

Remember user preferences.
Improve functionality.
Analyze application performance.
Enhance user experience.

Users may manage cookie preferences through their browser settings where applicable.

12. External Links

The application may contain links to external websites, social media platforms, videos, or third-party resources.

Iglesia Cristiana Alfa & Omega is not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of any external sites they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published within the application and become effective immediately upon publication.

Users are encouraged to review this policy periodically.

14. Contact Information

For questions regarding this Privacy Policy or requests concerning personal data, please contact:

Iglesia Cristiana Alfa & Omega

Email: contacto@alfayomega.org

Location: Cali, Valle del Cauca, Colombia

Data Protection Authority

If you believe your privacy rights have been violated, you may contact the appropriate data protection authority in your country of residence.